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October 7, 2025•3 minute read

How Smart Businesses Stay Profitable When Costs Keep Rising

Jennee Rasavong
Jennee Rasavong
Jennee Rasavong
Cover Image for How Smart Businesses Stay Profitable When Costs Keep Rising

Written by: Jennee Rasavong

Jennee Rasavong is a content marketer and writer who makes complex business and finance ideas easy to understand. She’s written across industries including technology, healthcare, and transit, and she loves shining a light on how small businesses build clarity and confidence with their money.

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In this article
  1. Why growth can leave you feeling broke
  2. The silent killers of profit
  3. How resilient small businesses protect profit margins
  4. How to turn margin compression into sustainable growth
  5. Profit isn’t the prize. It’s the plan.
Topics on this page
    Small & Medium Business Growth

New customers roll in, revenue ticks up, the team gets bigger. From the outside, you’re “winning.” But inside, you’re asking yourself: Why does it feel like we’re making less money now than when we were smaller?

In any business, growth can make your numbers messier before they get better. Without serious margin discipline, bigger often just means busier—not more profitable.

Economists call this “margin compression”. Owners just call it hell. You’re working harder, selling more, and still scrambling to make payroll.

According to our annual Cash Flow Compass report, 86% of businesses saw costs rise in 2025, with the average jump being almost 11%. That’s brutal, even for companies reporting solid revenue growth. Because if your costs outpace your income, all that new business is just noise.

If you’re nodding along, you’re not alone. You’re not broken. You just need a better system.

Why growth can leave you feeling broke

Our research shows that 82% of business owners say their margins are “healthy”. But 94% admit they’re struggling with profitability. The math is not mathing.

Here’s why: margins look fine on paper, but cash disappears fast—payroll, loan payments, taxes, reinvestments, subscriptions you forgot to cancel. It’s death by a thousand paper cuts.

More sales don’t fix that. They just put more weight on a shaky foundation. Here’s how this often plays out:

  • A service business doubles its crews without tightening payroll. Profit doesn’t double—confusion and overtime do.

  • An e-commerce brand chases volume with ads and fulfillment. Orders spike, but margins vanish. You’re basically working for UPS at that point.

That’s margin compression in action. It’s the stomach-drop moment when a “record month” leaves your bank account looking like you just started.

The silent killers of profit

Margin compression isn’t random and it’s rarely one big blow. It’s typically a slow bleed you don’t notice until the bank balance calls your bluff.

  • Labor costs: Wages climb, turnover drains you dry, and one missed payroll cycle pushes you into overtime chaos.

  • Vendors and materials: A $0.50 increase per unit feels small until you’re shipping 10,000 of them. That’s five figures gone.

  • Overhead creep: You start lean. A few tools, a few subscriptions. Five years later? $1,500 a month on overlapping software you barely use.

  • Pricing blindness: Afraid to raise prices, so you eat the difference. That’s not strategy—that’s subsidizing your customers.

  • Operational inefficiencies: Manual processes, duplicated work, poor accountability. Picture a marketing agency burning a full day reconciling contractor timesheets, pushing receivables out by weeks.

How resilient small businesses protect profit margins

The businesses that thrive don’t wait for the panic. They build guardrails before things go sideways. Here’s what they do:

  • Trim the fat early. Profit-focused businesses check expenses monthly. Anything that’s increased 10% or more gets flagged: Is this worth it? If not, it’s gone—subscriptions, bloated contracts, underperforming vendors.

  • Raise prices unapologetically. You’re not a charity. Costs go up, so should your prices. Give notice, explain the added value, and stand firm. 

  • Automate the boring crap. Manual invoicing, using paper checks, and chasing receipts are all hidden leaks. Owners who stay ahead set up autopay, ACH, and mobile receipt uploads to save time and cash.

  • Build buffers like it’s your religion. Profit isn’t what’s left over. Rather, you’ve got to plan for it. Decide where the money goes before it ever lands in your account.

  • Review the numbers weekly. Receivables: who owes you? Payables: what’s coming due? Runway: how many days of cash are left?

Bryce Conlan, co-founder of Dance Motion Marketing, put it bluntly:

“We missed bills all the time. The unexpected thing shows up, or someone delivers on a project that you signed a contract on five months ago, and you forget about it. And that bill comes due and you’re like, ‘We don’t have that. We didn’t plan for that. We lost sight of it.’ Switching to Relay and using the Profit First method helped us play a pro game as a business. We were actually able to look down the line in a way that we hadn’t been able to in the past.”

That’s the power of a real system. When every account has a purpose and you check all of them weekly, there are no surprises.

Yet only 31% of business owners actively manage cash flow. If you’re not among them right now, no sweat. Let’s walk through how to get started.

Cash flow systems that help small businesses stay profitable

Behaviors only stick if they’re backed by structure. That’s where systems come in. Think of them as the nuts and bolts that turn discipline into daily practice. 

  • Multiple accounts: Split funds into five buckets: Income, OpEx, profit, tax, reserves. Example: 30% OpEx, 20% profit, 15% tax, 10% reserves, rest for growth.

  • Spending guardrails: Set spending limits, approval flows, and auto-transfers. Not to slow you down, but to stop leaks before they flood.

  • Forecasting as a habit: Every week, compare forecasts to actuals. Adjust quickly. Small course corrections prevent big surprises.

  • Accountability partners: Bookkeepers, CFOs, Profit First pros. Lean on people who can keep your systems running without taking over.

  • Simplify where it matters: Owners point to costs, staffing, and cash flow timing as top barriers to profitability. All three get worse with complexity, so cutting back keeps profit intact.

If complexity erodes profit, structure is what protects it. Let’s explore how resilient businesses build stability into their operations.

How to turn margin compression into sustainable growth

Survival takes grit. But sustainability? That takes structure.

The most stable businesses:

  • Separate their money—nothing gets lost in the sauce.

  • Give every dollar a job—profit, taxes, reserves, and expenses.

  • Carve out profit first—not leftovers.

  • Plan before the panic—always.

  • Get help—but stay in control.

Growth without profit is a treadmill, not a climb. But with the right guardrails, your pricing, payroll, vendor contracts, and cash flow start working together instead of dragging each other down.

Profit isn’t the prize. It’s the plan.

Anyone can look successful when things are easy. The real game is protecting profit when it’s hard. Profit isn’t something you hope shows up in Q4. It’s what you build every week, every decision, every dollar.

Do that, and growth stops being a trap. It becomes what you were chasing all along: freedom.

At Relay, we believe profit should be the plan, not a lucky outcome. Because if your growth isn’t making you money...is it even growth?

More about the author
Jennee Rasavong
Jennee Rasavong
Jennee Rasavong is a content marketer and writer who makes complex business and finance ideas easy to understand. She’s written across industries including technology, healthcare, and transit, and she loves shining a light on how small businesses build clarity and confidence with their money.View more articles by Jennee Rasavong

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