Relay
    CustomersPricing
Log inRequest a DemoSign Up
Relay
Log inSign Up
BlogWatch & Listen
December 4, 2024•1 minute read

The Art of Onboarding Clients Into Your Firm

Cover Image for The Art of Onboarding Clients Into Your Firm
David White
David White
David White

Senior Content Marketing Manager at Relay

Share this Article

Onboarding is more than just a necessary step with your clients—it’s a powerful tool for transforming your client base into an unstoppable growth engine for your firm.

Note: this webinar has already aired. You can now watch the on-demand recording!

In this webinar, you'll learn how to design a strategic onboarding process that brings in the clients you want—and keeps out the ones you don’t.

Industry expert Jason Blumer, CPA, will share practical strategies on how accounting professionals can leverage onboarding to build a client base that supports their vision for growth. Whether you’re struggling with misaligned clients or looking to refine your processes, this webinar will give you the tools to take control of your client relationships. 

The Art of Onboarding Clients to Your Firm

Webinar Details:

  • Thursday, January 16 at 1 p.m. ET

  • How to use onboarding as a strategic tool for client alignment 

  • The key components of an Ideal Client Profile (ICP) and how to develop one 

  • Techniques to attract the right clients, and deter the wrong ones 

  • Steps to streamline your onboarding process for efficiency and clarity

About Jason Blumer

Jason Blumer is the founder and CEO of Thriveal, a community that helps entrepreneurial CPA firm owners connect, learn and grow. Since 2010, Thriveal has helped many small firms grow by providing coaching services, webinars, firm consulting, monthly growth groups, and live events. He is also the CEO of Blumer and Associates, CPAs, co-hosts two podcasts (The Thrivecast, and The Businessology Show), and has been honored as one of the Top 100 Most Influential People in Accounting by Accounting Today.

Related Articles

Cover Image for Who Has the Best Business Checking Account?
Insights & Trends
Who Has the Best Business Checking Account?
By: David White
Cover Image for How to Switch Business Bank Accounts: Step-by-Step Guide
Guides & How-tos
How to Switch Business Bank Accounts: Step-by-Step Guide
By: David White

logo
What is Relay
  • Business checking
  • Business savings
  • Profit First banking
  • Accounts payable
  • Expense management
  • Invoices
  • Payment Requests
  • Pricing
  • Integrations
  • Xero
  • QuickBooks Online
  • Gusto
  • Plaid & Yodlee
Accountants & Bookkeepers
  • Client banking
  • Partner program
  • Get certified
  • Guides
  • Accounts payable
  • Data security
  • Growth playbook
  • Becoming a cash flow advisor
Resources
  • Everyday business blog
  • Advisor directory
  • Advisor hub
  • FAQs
  • Bi-weekly webinar
  • Support center
  • Banking for real estate investors
  • Banking for e-commerce
  • Banking for home services
  • Banking for agencies
  • Switch to Relay
  • Cash Flow Compass
Company
  • About us
  • Customer stories
  • Careers
  • Affiliate program
  • Contact us
  • Why Relay
  • Trust Center
  • Safety & Security
Legal
  • Terms of Service
  • Privacy Policy
  • Deposit Agreement
  • Savings Account Agreement
  • Cardholder Agreement
  • Electronic Communications Agreement
  • Relay Visa® Credit Card Cardholder Agreement
  • Visa® Signature Card Rewards Program Terms & Conditions

Relay Financial Technologies, Inc. © 2026

Download mobile app from Apple app storeDownload mobile app from Google Play store

Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank2, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply. The Relay Visa® Debit Card is issued by Thread Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa debit cards are accepted. The Relay Visa Credit® Card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc and may be used anywhere Visa credit cards are accepted.

1For Relay Subscription Plans with an interest-bearing deposit account, the interest rate and Annual Percentage Yield on your account are accurate as of 12/11/2025 and are variable and subject to change based on the target range of the Federal Funds rate. Fees may reduce earnings:

  • When you are subscribed to the Starter Plan, the interest rate on your savings accounts is 0.91% with an APY of 0.91%.
  • When you are subscribed to the Grow Plan, the interest rate on your savings accounts is 1.53% with an APY of 1.55%.
  • When you are subscribed to the Scale Plan, the interest rate on your savings accounts is 2.65% with an APY of 2.68%.

2 Your deposits qualify for up to $3,000,000 in FDIC insurance coverage when Thread Bank places them at program banks in its deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at https://thread.bank/sweep-disclosure/ and a list of program banks at https://thread.bank/program-banks/. Please contact customerservice@thread.bank with questions on the sweep program. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.

*Terms and conditions apply to the cash back rewards program. Monthly cash back rewards will be automatically deposited into your Relay checking account within 30 days of the end of the credit card billing cycle. ATM transactions, the purchase of money orders or cash equivalents made with your Relay Visa® Credit Card are not eligible for cash back. Please refer to the Visa® Signature Rewards Program Terms & Conditions for more details.

**Relay is not affiliated with SoFi, or OnDeck, and Relay’s privacy and security policies may differ from SoFi’s, and OnDeck's, privacy and security policies. Relay will be paid a fee from SoFi, and OnDeck if you obtain a product through either of these links. All rates, terms, and conditions vary by provider. Approval for a loan is not guaranteed.

Payment services (non banking/checking accounts or services) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: The Steward Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.

3 Please note that funds relating to Currencycloud's services are not FDIC insured or protected by the Visa Zero liability protection policy. In regards to Currencycloud's services when funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.