Relay
    CustomersPricing
Log inRequest a DemoSign Up
Relay
Log inSign Up
November 6, 2025•5 minute read

What Is Cost Control? Definition & Strategies

Katie headshot
Katie headshot
Katie McCann

Content Marketing Manager at Relay

Cover Image for What Is Cost Control? Definition & Strategies

Written by: Katie McCann

Katie McCann is a Content Marketing Manager at Relay.

Share this Article
In this article
  1. How Does Cost Control Work?
  2. What Are the Types of Costs Businesses Need to Control?
  3. What Are the Methods of Cost Control?
  4. How to Implement and Maintain Cost Control as a Business Owner
  5. Tips for Effective Cost Control
  6. Challenges in Implementing Cost Control
  7. Take Control of Your Costs, Not Just Your Cash Balance
Topics on this page
    Cash Flow Management

What is cost control? Master it by learning proven methods to boost margins, automate tracking, and make confident financial decisions.

You check your bank balance: $47,000. You approve a $15,000 equipment purchase. Two weeks later, you're scrambling to cover payroll because that balance didn't show the $28,000 already committed to wages, vendor invoices, and quarterly taxes.

This is exactly what cost control prevents.

Cost control is the systematic process of planning, monitoring, and adjusting expenses to keep spending aligned with your budget and business goals. It's not about cutting everything. It's about knowing which $12,000 in monthly expenses drives growth and which $4,000 is pure waste quietly draining your reserves.

In this article, you'll learn how cost control works in practice, from the four-step cycle that catches waste before it compounds to seven proven methods that protect your margins. We'll focus on making financial discipline automatic, so you stop reacting to cash crunches and start preventing them.

How Does Cost Control Work?

​​Cost control gives you clear visibility into your cash flow so you can make decisions with confidence. It's a systematic cycle that keeps spending aligned with your business goals. Follow these four steps to get the clarity you need to run your business: 

  1. Budget: Set real spending limits for every part of your business using last year's numbers and honest forecasts. Decide exactly how much you'll spend and on what before money leaves your account. This puts financial guardrails in place. 

  2. Track: Modern accounting systems capture purchases the moment they're made and drop them into the right categories automatically. That constant data stream means no more month-end surprises.

  3. Analyze: Compare what you actually spent against what you planned to spend, line by line. Favorable variances show you're running efficiently. Unfavorable ones spotlight exactly where money's leaking, maybe from supplier price increases you missed or overtime that got out of hand.

  4. Adjust: Act on what the numbers tell you. Renegotiate a contract, streamline a process, or adjust next month's budget. The cycle never stops, and each round sharpens your decision-making.

This systematic approach means you know exactly what's committed, what's available, and what needs attention before you approve any purchase.

What Are the Types of Costs Businesses Need to Control?

Not every dollar your business spends behaves the same way. When you separate expenses into clear buckets, you can target the leaks instead of blindly tightening every valve.

Understanding the categories below turns vague thoughts around cutting costs into specific action:

  • Fixed expenses don't budge with sales volume, so they dictate the break-even point of your operation. Expenses like rent, insurance, and monthly loan payments stay constant, making them critical to understand when calculating your minimum revenue targets.

  • Variable expenses like raw materials, hourly labor, and shipping rise and fall with each sale, directly shaping your margins. When you land that big order, variable expenses climb proportionally, but they also drop significantly when sales slow down, giving you natural flexibility during lean periods.

  • Direct expenses are the materials, labor, and gear tied to producing a specific product or service. Direct expenses mean you can trace the expense directly to what you're selling, like the wood in a custom cabinet or the designer's hours on a website project. These payments move with your production volume and directly impact individual job profitability.

  • Indirect expenses cover everything else that keeps the whole shop running but can't be traced to one job. The lights, software subscriptions, and admin salaries support your entire operation. These overhead payments spread across all your work, making them trickier to manage but equally important to monitor.

  • Discretionary spending lives at management's discretion and offers quick room to maneuver when cash gets tight. Travel, training, team outings, and similar expenses can often be delayed or reduced without immediately impacting operations, making them your first line of defense during cash flow crunches.

When you track all five categories consistently, you stop reacting to whatever feels expensive today and start making deliberate, data-driven calls about every expenditure.

What Are the Methods of Cost Control?

You don't rein in spending with one dramatic cut. You do it with a series of small, systematic moves that compound into real savings. The seven methods below work because they attack expenses from every angle: price, process, and mindset. Pick the tactics that fit your stage and industry, then layer them for maximum impact.

1. Renegotiate Supplier Contracts

Prices aren't carved in stone. Set a reminder to review every agreement at least once a year, then gather fresh quotes before the conversation starts. Businesses that approach negotiations armed with comparable numbers often win double-digit savings, freeing cash without disrupting operations. Start with your highest-volume vendors and work down the list.

2. Reduce Overhead Expenses

Fixed expenses feel immovable until you shine a light on them. Audit rent, utilities, insurance, and subscriptions line by line. Simple moves like LED lighting, smart thermostats, or switching to usage-based software plans can chip away at monthly bills without hurting productivity. If most of your team works remotely, downsizing office space turns overhead into free cash flow.

3. Outsource Non-Core Functions

Payroll, IT support, and design aren't revenue engines for most small businesses, yet they soak up salaries, benefits, and management time. Handing these tasks to specialized firms converts fixed staff expenses into variable service fees that scale with need. Many service businesses that outsource administrative work report overall expense drops and sharper focus on their core offer.

4. Restrict Discretionary Spending

Create clear spending caps by role, route all non-essential purchases through an approval workflow, and review the category monthly. Flights, client dinners, and conference expenses can often be delayed or reduced without immediately impacting operations. Tightening discretionary expenses is one of the fastest ways to boost profit, but remember to protect expenditures that directly drive revenue like strategic training or high-ROI marketing.

5. Automate Manual Processes

Data entry, invoice coding, and expense approvals steal hours you could spend on growth. Cloud tools that snap photos of receipts, auto-categorize transactions, and sync to QuickBooks Online or Xero slash that burden. Teams using automation report processing times falling by roughly 40% and fewer errors to fix later. Start with one pain point, say accounts payable, and expand as confidence builds.

6. Implement Budgetary Control Systems

Break spending limits down by department, assign owners, and set automatic alerts when actuals edge close to plan. Regular variance reviews turn numbers into conversation starters: why did marketing outpace its ad budget this month, and what should change next cycle? Moving from "What did we spend?" to "Are we on track?" flips the mindset from reactive to proactive.

7. Use Cost Control Software and Tools

Manual spreadsheets crumble under scale. Modern expense management platforms pull real-time spending data, automate variance analysis, and integrate directly with accounting, payroll, and project management systems. Look for features like role-based permissions, mobile receipt capture, and customizable dashboards. The right tool turns raw data into instant insight, giving you the confidence to make spending decisions on the fly.

How to Implement and Maintain Cost Control as a Business Owner

Smart expense management isn't a one-time spreadsheet project. It's a habit you build into how you run your business. The key is creating systems that evolve with your operations, not just react to problems after they surface.

Here's how to make it stick:

  1. Analyze your current expenses and set realistic budgets. Pull three months of spending data and sort them into fixed, variable, direct, and indirect categories. Use your historical data as the foundation, then add a small buffer for surprises. Focus on the biggest spenders in each bucket since that's where you'll find the quickest wins.

  2. Implement tracking systems. Choose software that automatically categorizes your spending and gives you real-time visibility. Manual tracking invites errors, and errors hide opportunities.

  3. Monitor, analyze, and adjust regularly. Check in weekly to stay on track, then do monthly deep dives to see if your plan is actually working. When you spot big variances, dig into the root cause instead of just shrugging it off. Document what you learn each month and feed those insights back into your planning.

  4. Create a financially conscious culture. Share your goals with your team and train them to spot waste. When someone finds a way to save money, celebrate it. Small wins from everyone add up fast.

Here's what works: Block 30 minutes on your calendar each month for a "money pulse check." That simple habit can transforms cost control from something you scramble to do during a crisis into something that prevents the crisis in the first place.

Tips for Effective Cost Control

You already know that every dollar saved drops straight to profit, but turning that idea into a habit takes a system.These practices separate businesses that control costs from those that just react to them:

  • Start with accurate data. Pull every expense into one place and reconcile weekly. When you can see the whole picture, surprises disappear. Real-time monitoring makes the difference between catching overspending and explaining it later. Automated alerts flag problems before they snowball.

  • Focus on high-impact areas first. The top 20% of expense categories usually hide 80% of waste, so chase those wins before fiddling with office coffee budgets. But here's the key: balance savings with quality. Slashing expenses that drive revenue is a fast track to shrinking margins, not growing them.

  • Make it a team effort. Invite frontline staff to pitch ideas and share the savings. They spot waste you never see because they live in the processes daily. Technology handles what humans miss:automating expense reports can trim processing time by up to 50%, and that's payroll you keep, not spend.

  • Review and adjust monthly. Thirty-minute variance checks keep strategy and reality aligned, while continuous tweaks protect momentum. Cost control isn't just about cutting, it’s about knowing which payments build profit and which ones just build bills.

But even with the right strategies, implementation isn't always straightforward.

Challenges in Implementing Cost Control

You're already managing sales, payroll, and that inbox that never stops growing. Adding another financial system feels like piling more work onto an already full plate. The gap between planning and execution is real, which explains why so many businesses struggle to implement cost control despite knowing they should.

Two obstacles typically derail implementation:

  • Team resistance. Your team sees new budget workflows as extra bureaucracy, not profit protection. Bring people into the conversation early. Show them quick wins and explain how better data actually cuts their busy work. When they see how it helps them, resistance turns into buy-in.

  • Messy data. Expenses scattered across spreadsheets, emails, and receipt shoeboxes make accurate tracking nearly impossible. Integrated software eliminates manual entry errors and gives you numbers you can trust. Start small with automated invoice coding or flagging unusual spending. Once the time savings prove themselves, expanding becomes easy.

The implementation challenges are real, but so are the costs of not implementing. Every month without cost control is another month of hidden waste draining your profits. The good news? The right tools can eliminate most of these obstacles.

Take Control of Your Costs, Not Just Your Cash Balance

Watching your bank balance won't tell you if that marketing spend is working or if you're overpaying for supplies. Real financial oversight means knowing where every dollar goes and why it matters.

Build budgets that reflect your priorities, track spending as it happens, catch problems early through variance analysis, and automate the tedious stuff so you can focus on decisions that drive growth.

Platforms like Relay integrate expense-tracking tools to replace scattered spreadsheets with one clear view of your finances. The goal isn't spending less. It's spending with purpose. Successful businesses don't pinch every penny, they invest strategically and measure continuously.


Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply. The Relay Visa® Debit Card is issued by Thread Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa debit cards are accepted. The Relay Visa Credit® Card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc and may be used anywhere Visa credit cards are accepted.

More about the author
Katie headshot
Katie McCannContent Marketing Manager at Relay
Katie McCann is a Content Marketing Manager at Relay.View more articles by Katie McCann

Related Articles

Cover Image for Who Has the Best Business Checking Account?
Insights & Trends
Who Has the Best Business Checking Account?
By: David White
Cover Image for How to Switch Business Bank Accounts: Step-by-Step Guide
Guides & How-tos
How to Switch Business Bank Accounts: Step-by-Step Guide
By: David White

logo
What is Relay
  • Business checking
  • Business savings
  • Profit First banking
  • Accounts payable
  • Expense management
  • Invoices
  • Payment Requests
  • Pricing
  • Integrations
  • Xero
  • QuickBooks Online
  • Gusto
  • Plaid & Yodlee
Accountants & Bookkeepers
  • Client banking
  • Partner program
  • Get certified
  • Guides
  • Accounts payable
  • Data security
  • Growth playbook
  • Becoming a cash flow advisor
Resources
  • Everyday business blog
  • Advisor directory
  • Advisor hub
  • FAQs
  • Bi-weekly webinar
  • Support center
  • Banking for real estate investors
  • Banking for e-commerce
  • Banking for home services
  • Banking for agencies
  • Switch to Relay
  • Cash Flow Compass
Company
  • About us
  • Customer stories
  • Careers
  • Affiliate program
  • Contact us
  • Why Relay
  • Trust Center
  • Safety & Security
Legal
  • Terms of Service
  • Privacy Policy
  • Deposit Agreement
  • Savings Account Agreement
  • Cardholder Agreement
  • Electronic Communications Agreement
  • Relay Visa® Credit Card Cardholder Agreement
  • Visa® Signature Card Rewards Program Terms & Conditions

Relay Financial Technologies, Inc. © 2026

Download mobile app from Apple app storeDownload mobile app from Google Play store

Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank2, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply. The Relay Visa® Debit Card is issued by Thread Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa debit cards are accepted. The Relay Visa Credit® Card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc and may be used anywhere Visa credit cards are accepted.

1For Relay Subscription Plans with an interest-bearing deposit account, the interest rate and Annual Percentage Yield on your account are accurate as of 12/11/2025 and are variable and subject to change based on the target range of the Federal Funds rate. Fees may reduce earnings:

  • When you are subscribed to the Starter Plan, the interest rate on your savings accounts is 0.91% with an APY of 0.91%.
  • When you are subscribed to the Grow Plan, the interest rate on your savings accounts is 1.53% with an APY of 1.55%.
  • When you are subscribed to the Scale Plan, the interest rate on your savings accounts is 2.65% with an APY of 2.68%.

2 Your deposits qualify for up to $3,000,000 in FDIC insurance coverage when Thread Bank places them at program banks in its deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at https://thread.bank/sweep-disclosure/ and a list of program banks at https://thread.bank/program-banks/. Please contact customerservice@thread.bank with questions on the sweep program. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.

*Terms and conditions apply to the cash back rewards program. Monthly cash back rewards will be automatically deposited into your Relay checking account within 30 days of the end of the credit card billing cycle. ATM transactions, the purchase of money orders or cash equivalents made with your Relay Visa® Credit Card are not eligible for cash back. Please refer to the Visa® Signature Rewards Program Terms & Conditions for more details.

**Relay is not affiliated with SoFi, or OnDeck, and Relay’s privacy and security policies may differ from SoFi’s, and OnDeck's, privacy and security policies. Relay will be paid a fee from SoFi, and OnDeck if you obtain a product through either of these links. All rates, terms, and conditions vary by provider. Approval for a loan is not guaranteed.

Payment services (non banking/checking accounts or services) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: The Steward Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.

3 Please note that funds relating to Currencycloud's services are not FDIC insured or protected by the Visa Zero liability protection policy. In regards to Currencycloud's services when funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.