We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you'll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encouraged to ask tough questions, and challenged to take risks that result in work we’re all proud of.
We give you the baton-you run the Relay.
Our values are more than just lip service; they embody our commitment to our work, to the small businesses we serve, and to each other.
Self-made businesses are why we exist. We look past internal convenience and short-term wins to ask what truly helps them succeed—and we make the right call even when it costs us something.
Building something meaningful requires conviction and a willingness to push beyond incremental improvements. We pursue bold ideas, take thoughtful risks, and commit fully to the bets we make.
Improvement at Relay isn’t occasional. It’s daily. We show up curious, seek feedback early, and apply what we learn quickly, creating impact that compounds across the company.
We chose to be here, and that choice means something. The work is hard—but we face the challenges, stay steady through setbacks, and take pride in doing our best work. Together.
There are no bystanders here. When something is broken, unclear, or slowing us down, we step in quickly—even when the problem isn’t ours to fix—and leave things better than we found them.
Great decisions start with shared understanding. We don’t operate in silos or jump to conclusions. We share the why, make our thinking visible, and bring others into the bigger picture.
Daily prioritization is a skill, and it’s everyone’s job. We’re deliberate about where we place our effort, focusing on the work that creates the most impact for our customers and our business.
Meet Kevin; Relay OG and customer experience luminary.
Joining as Customer Experience Specialist in 2022, Kevin quickly rose in the Relay ranks to our first-ever Customer Experience Team Lead. Kevin not only exemplifies the care, empathy, and curiosity that we’re known for; his hair is also regularly mistaken for Blue Jays’ short stop Bo Bichette’s glorious flow.
Even when we love what we do, we love our people more. We’re proud to offer a robust benefits package that’s crafted to support your overall growth and well-being.
Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.
Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
As a winner of CB Insights' Fintech 100, Deloitte Canada's Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.
Get a peek into our day-to-day work (with plenty of dog cameos)
Learn more about Instagram
Explore our job openings, learn about our culture, and hear from our team
Learn more about LinkedInRelay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC.
