Articles
Articles in Keeping Your Account Secure
- Relay Call Check: How to Know It’s Really UsRelay Call Check helps you verify when you’re speaking with a real Relay support agent, so you can feel confident and protected from scam calls. What is…UpdatedApril 30, 2026
- Keeping your Relay account secureKeeping your money and data safe is our top priority at Relay, so we’ve put together this list of security best practices for you, so you’re equipped to…UpdatedJuly 14, 2026
- Disputing an ACH PullIf you have identified a potentially fraudulent ACH Pull in your Relay account, you can dispute the transaction directly within Relay. Read on to learn…UpdatedApril 30, 2026
- How to Identify and Report Phishing AttemptsScams and phishing attempts are some of the most common ways fraudsters try to access your account or steal sensitive information—like your login…UpdatedJuly 14, 2026
- Viewing session activityKeeping track of your session activity is a key part of protecting your Relay account. By regularly checking your session activity, you can quickly…UpdatedAugust 7, 2024
- Resetting your passwordIf you can’t remember your password, not to worry! You can easily reset it and get back into your Relay account securely. How to reset your password Go to…UpdatedApril 30, 2026
- Insured cash sweep program: FDIC insurance up to $3M via Thread BankThread Bank's insured cash sweep program increases FDIC insurance to cover up to $3,000,000 in deposits per business. The insured cash sweep program…UpdatedDecember 9, 2025
- Someone created a Relay account in my nameIf you believe that someone has created a Relay account in your name, please contact Relay's Customer Experience team immediately. Additionally, you may…UpdatedApril 27, 2026