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Search help for accounts, cards, transfers, limits, invoices, and integrations, or jump straight into the workflow you need.

Common Questions

Go to Accounts → Account Details in the Relay app to view your numbers anytime, or generate a bank verification letter from the same screen.

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Open Cards in the app to freeze it instantly and order a replacement — it typically arrives in 5–7 business days.

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ACH transfers take 1–3 business days; wires (domestic and international) can send same-day. You'll see the exact delivery estimate before confirming.

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Check your current limits under Accounts → Limits, then request an increase right from that screen. Most requests are reviewed in 1–2 business days.

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Build and send a branded invoice with built-in payment collection from Invoices — no separate tool needed.

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Most applications are reviewed within 1–2 business days. You can check your status anytime from the homepage — we'll email you as soon as a decision is made.

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Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC.