Articles
Articles in Card settings
- Set Spend Approval Rules for Employee CardsWhat is Card Spend Approval? Card Spend Approvals allow admins and managers to set pre-approval rules for employee card transactions. You can choose to…UpdatedAugust 10, 2026
- How to Set Up a Backup Account for Your Debit CardHaving a backup account linked to your debit card can provide peace of mind. Setting up a backup account gives you more flexibility when making purchases.…UpdatedApril 30, 2026
- Understanding your card limitsFor your account security, your Relay checking accounts and cards have transaction limits set immediately after account opening. Limits apply to all…UpdatedSeptember 11, 2025
- Editing your Relay cardThis article will walk through how to edit your Relay debit card details. When making changes to your debit card, please wait at least 10 minutes after…UpdatedMarch 19, 2025
- Virtual card PINsAll physical Relay debit cards require a PIN, which is set when you're activating your card online. Virtual debit card PINs, however, are entirely…UpdatedApril 27, 2026
- Updating your card PINAll physical debit cards require a 4-digit PIN which is to be set during card activation . Virtual debit cards also have the option of setting a PIN ,…UpdatedOctober 31, 2024
- What should I do if I forgot the PIN for my debit card?If you have forgotten the PIN for your Relay debit card, please call us during business hours at 1-(888) 205-9304 . The hours of operation for our phone…UpdatedMay 26, 2025
- What happens when my Relay card expires?One month before your physical or virtual Relay card is due to expire, we will automatically re-issue a new card with the same card number but a new…UpdatedNovember 10, 2025