Your Relay account and routing numbers live on the Accounts tab in web and mobile, ready to copy and share with anyone paying you.
What you need before you start
A sign-in to your Relay account, either at app.relayfi.com or in the Relay mobile app
The specific checking or savings account you want the payment to land in (each account has its own account number)
How do I view my account and routing numbers on the web?
Sign in at app.relayfi.com, open the Accounts tab, pick the account you want to share, and reveal the numbers from the Details panel.
Sign in at app.relayfi.com.
Open the Accounts tab.
Select the checking or savings account you want to share.
Click Details.
Click the eye icon to reveal the hidden account and routing numbers.
Click the copy icon next to each number to copy it to your clipboard.
How do I view my account and routing numbers in the Relay mobile app?
Sign in to the Relay mobile app, open the Accounts tab, pick the account you want to share, and tap Share Account Info.
Sign in to the Relay mobile app.
Open the Accounts tab.
Select the checking or savings account you want to share.
Tap Share Account Info.
Tap the copy icon next to each number to copy it to your clipboard.
What else do I need to share for a payment to land in my account?
Along with your account and routing numbers, give the payer:
Your business's legal name, as registered on Relay
The name(s) of the beneficial owner(s) on file
Your Doing Business As (DBA) name, if you use one
Payers, payroll platforms, and other senders use those details to match the payment to your account. Missing or mismatched names are the most common reason an incoming ACH, wire, or check gets returned.
Which payment types use these numbers?
Your Relay account and routing numbers let you receive:
ACH transfers, including direct deposit and payroll
Domestic wires
International wires, once your account is activated to receive them
Check deposits, when a payer uses your account details in their bill-pay tool
Common issues
The eye icon doesn't reveal the numbers. Refresh the browser or close and reopen the Relay mobile app, then repeat the steps.
A payment sent to your Relay numbers never arrived. Confirm the sender used the right routing and account numbers and that the name they entered matches your Relay records exactly.
You have multiple Relay accounts and copied the wrong one. Each checking and savings account has its own account number. Go back to the Accounts tab, select the correct account, and copy again.
Related articles
Which names can I receive ACH, wire, or check payments under?
Downloading a bank verification letter, void check, or direct deposit form
Talk to our Customer Experience team
If this article did not fully answer your question, our Customer Experience team is here to help.