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Articles in Using the Relay card
- Editing vendor and category controls on your Relay debit cardAs your business needs change, you can update the vendor and category controls you have set for your Relay Visa debit card(s). You can also add new…UpdatedJanuary 23, 2025
- Using your virtual Relay cardThe virtual Relay card is a Visa debit card that allows you to spend funds directly from one of your Relay checking accounts. The Relay Visa debit card is…UpdatedApril 7, 2026
- Using your physical Relay cardThe Relay debit card is a Visa debit card that allows you to spend funds directly from one of your Relay checking accounts. The Relay Visa debit card is…UpdatedApril 7, 2026
- Pre-authorization holdsA pre-authorized hold is a common method that certain merchants use to charge their customers. Gas stations, car rental companies, hotels, and airlines…UpdatedAugust 21, 2024
- Countries where Relay cards are not acceptedThere are certain countries where you can't use your Relay card due to Visa's internal policies. This includes transactions that are from merchants who…UpdatedApril 30, 2026
- Adding your Relay card to your digital walletAdding your Relay card to your smartphone's digital wallet will let you use your phone as a contactless payment option at participating in-person…UpdatedNovember 8, 2024
- Viewing your debit card number, CVV, and expiry dateYou can view your Relay debit card details from the Cards page of your Relay account. Read on for more details! How to view your card information Web…UpdatedApril 7, 2026
- Withdrawing cash at an ATM with your Relay debit cardYou can use your physical Relay debit card at ATMs around the world to withdraw cash. Relay does not charge its own ATM withdrawal fees. However, the…UpdatedApril 30, 2026
- Why did my card decline?Card transactions may be declined for several different reasons. Listed below are some of the most common reasons why a card transaction may fail, and…UpdatedMay 26, 2025