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What is a virtual account number (VAN)

UpdatedAugust 16, 2024

Virtual account numbers (VANs) are a security measure that institutions (most notably, JP Morgan Chase) use to protect your account information.

When linking your external account to Relay, the account and routing number displayed in Relay may be different than your actual external account number. This feature is implemented by the external institution to protect the security of your account details.  

This will not affect your ability to move money into and out of Relay from this external account.

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Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC.