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Overview of the Scale Plan

UpdatedAugust 11, 2026

The Scale Plan is Relay's top subscription tier for small businesses managing $1,000,000+ in annual revenue, priced at $90/month for a limited time with 50 checking accounts, priority support, and higher-yield savings.

What is the Scale Plan?

The Scale Plan is Relay's premium subscription tier, built for well-established small businesses that need more checking accounts, faster support, higher yield on savings, and richer partner benefits than the Starter or Grow Plans deliver. It costs $90/month (limited-time pricing; regularly $120/month) and is billed monthly from your primary Relay checking account.

Who is the Scale Plan for?

The Scale Plan fits established small businesses that have outgrown the Starter or Grow Plan on accounts, support speed, or savings yield.

  • Small businesses managing $1,000,000 or more in annual revenue

  • Owners who need more than 20 checking accounts to run Profit First, envelope budgeting, or multi-entity operations

  • Teams that want priority customer support during business hours

  • Businesses holding savings balances and looking for a higher Annual Percentage Yield (APY) on Relay savings accounts

  • Owners using the Relay Visa® Credit Card who want the highest cash-back tier (1.50%)

  • Businesses that run 10 or more same-day ACH transfers per month

  • New Xero account users who want a six-month subscription credit

  • Teams that book business travel through Engine

How does the Scale Plan work?

The Scale Plan unlocks its full feature set the moment you subscribe, and it bills monthly from your primary Relay checking account.

  • You can subscribe during signup or upgrade from Starter or Grow at any time

  • The $90 limited-time discount monthly fee is drawn from your primary Relay checking account, which must hold at least $90 at billing

  • All Scale features unlock immediately after checkout

  • Priority support routes your ticket ahead of the standard queue, Monday through Friday, 9:00am to 8:00pm ET

  • Partner discounts (Xero, Engine) are redeemable from the Relay dashboard once you are on Scale, and meet the partner perk eligibility criteria.

  • You can downgrade or cancel at any time from Settings, then Plans and Billing

What's included in the Scale Plan?

The Scale Plan bundles the highest account limits, the best savings yield, the top credit-card cash back, and priority support alongside every core Relay feature.

Accounts and savings

  • 50 checking accounts

  • 2 savings accounts

  • 3.00% Annual Percentage Yield (APY) on Relay savings accounts

Priority customer support

  • Priority routing ahead of the standard queue

  • Coverage Monday through Friday, 9:00am to 8:00pm ET

Payment fees

  • Standard ACH transfers: no per-transfer fee, unlimited

  • Same-day ACH: 10 included per month, $1 per transfer after that

  • Domestic wires: $5 per wire

  • International wires (Local Network): $1.50 per wire

  • International wires (SWIFT): $20 per wire

  • Incoming wires initiated via Quick Requests: $5 per wire

Relay Visa® Credit Card

  • 1.50% cash back on eligible purchases

  • All standard Relay Visa® Credit Card controls, statements, and integrations

Bill Pay

  • Unlimited bill payments

  • Bills Inbox with automated categorization

  • Payment approval rules

  • Partial and batch vendor payments

  • Connection to QuickBooks Online and Xero

Expense management

  • Daily and monthly card spend limits

  • Spend policies

  • Automated expense categorization

  • Connection to QuickBooks Online and Xero

Invoicing

  • Standard invoices and Quick Requests

  • Branded invoices with your logo

  • Recurring invoices

  • Credit-card surcharging for client payments

Card payment acceptance

  • Credit card payments: 2.9% + $0.30 per transaction

  • Pay-by-Bank (ACH pull): 0.50%, capped at $10 per payment

What partner discounts are included with Scale?

The Scale Plan includes two named partner benefits that Grow and Starter subscribers do not receive.

  • Xero: Six months of Xero subscription included at no additional cost for new Xero customers

  • Engine: Up to $1,000 cash back on business travel bookings $1k travel credit after your first hotel booking of $2.5k or more on Engine. Only available for new Engine users.

Both discounts are surfaced inside the Relay dashboard once your Scale subscription is active.

How do I upgrade to the Scale Plan?

Upgrading takes about a minute from the desktop Relay account.

  1. Sign in to your Relay account on desktop

  2. Open Settings from the left navigation

  3. Click Plans and Billing

  4. Select Subscribe to Scale

  5. Choose the checking account that will be billed; this account must hold at least $90

  6. Complete checkout

Scale features unlock immediately once checkout finishes.

Frequently asked questions

What's the difference between the Grow Plan and the Scale Plan?

The Scale Plan adds priority customer support, more checking accounts (50), higher savings yield (3.00% Annual Percentage Yield), higher Relay Visa® Credit Card cash back (1.50%), 10 same-day ACH transfers included per month, and partner discounts with Xero and Engine.

Can I switch back to a lower plan after subscribing to Scale?

Yes. From Settings, then Plans and Billing, you can downgrade to the Grow Plan or Starter Plan, or cancel your subscription entirely.

What happens if my Scale Plan payment fails?

Relay will retry the payment from your billing account. If the payment continues to fail, your subscription may be paused or reverted to a lower tier.

Will my Scale Plan benefits change over time?

Pricing, features, and partner discounts may change. Relay communicates any change that affects your plan in advance through your billing email and in-app notifications.

Talk to our Customer Experience team

If this article did not fully answer your question, our Customer Experience team is here to help.

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