Relay partners with Adyen to enable debit and credit card payments. Due to Adyen’s compliance requirements, customers with a business owner who is a citizen or resident of certain countries are not eligible to use card payment features.
What does this mean?
If any owner associated with your business has citizenship or residence in a prohibited country, your organization will not be able to send invoices or quick requests via card. This restriction is enforced by Adyen’s global risk policies and cannot be overridden.
Which countries are prohibited?
The following countries are currently prohibited for card payment processing:
Afghanistan
Albania
Algeria
American Samoa
Angola
Anguilla
Antarctica
Antigua & Barbuda
Argentina
Azerbaijan
Bangladesh
Barbados
Belarus
Belize
Bermuda
Bolivia
Bonaire
British Indian Ocean Territory (UK)
British Virgin Islands
Brunei
Burkina Faso
Burundi
Cambodia
Cameroon
Cayman Islands
Central African Republic
Chad
Comoros
Congo, Dem. Rep.
Congo, Republic of
Cook Islands
Cuba
Djibouti
Egypt
El Salvador
Equatorial Guinea
Eritrea
Eswatini
Falkland Islands (UK)
Fiji
Gabon
Gaza Strip (Palestinian State)
Gibraltar
Guam
Guatemala
Guinea
Guinea-Bissau
Haiti
Honduras
Indonesia
Iran
Iraq
Jamaica
Kenya
Kiribati
Korea, North
Kyrgyzstan
Laos
Lebanon
Liberia
Libya
Macau
Madagascar
Malawi
Mali
Marshall Islands
Mauritania
Mexico
Micronesia
Mongolia
Montserrat
Morocco
Mozambique
Myanmar (Burma)
N. Mariana Islands
Namibia
Nauru
Nepal
New Caledonia
Nicaragua
Niger
Nigeria
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Russia
Saint Helena
Saint Kitts & Nevis
Saint Pierre and Miquelon
Samoa
Senegal
Somalia
South Africa
South Sudan
Sri Lanka
Sudan
Syria
Tajikistan
Tanzania
Thailand
Togo
Tokelau
Tonga
Trinidad & Tobago
Turkey
Turkmenistan
Turks & Caicos Islands
Tuvalu
Uganda
Ukraine – Crimea, Donetsk & Luhansk regions
United Arab Emirates
US Virgin Islands
Uzbekistan
Vanuatu
Venezuela
Vietnam
Wallis and Futuna
West Bank (Palestinian State)
Western Sahara
Yemen
Zimbabwe
This list is updated periodically in accordance with Adyen’s compliance guidelines.
Can I still use Relay?
Yes! You can still use Relay to send invoices or quick requests via:
ACH (U.S. only)
Wire transfers
Pay by Bank (Open Banking)
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