Relay partners with Adyen to offer debit and credit card payment options. However, due to Adyen’s compliance policies, businesses with an owner who is a citizen or resident of certain restricted countries or that operate in prohibited industries may not be eligible to send quick requests via card.
Why is card payment access restricted for some businesses?
If any owner associated with your business has citizenship or residence in a prohibited country, your organization will not be able to send invoices or quick requests via card. This restriction is enforced by Adyen’s global risk policies and cannot be overridden.
Which industries are prohibited?
The following industries are currently prohibited from card payment processing:
If a business falls into one of these NAICS categories, it is considered restricted by Adyen.
Search Results
No restricted industries found matching your search.
Note: Certain industries are restricted from using card payment features due to compliance requirements. Expand the sections below to view restricted industries by category.
Mining & Extraction
211120 — Crude Petroleum Extraction
211130 — Natural Gas Extraction
212114 — Surface Coal Mining
212115 — Underground Coal Mining
212210 — Iron Ore Mining
212220 — Gold Ore and Silver Ore Mining
212230 — Copper, Nickel, Lead and Zinc Mining
212290 — Other Metal Ore Mining
212311 — Dimension Stone Mining and Quarrying
212312 — Crushed and Broken Limestone Mining and Quarrying
212313 — Crushed and Broken Granite Mining and Quarrying
212319 — Other Crushed and Broken Stone Mining and Quarrying
212321 — Construction Sand and Gravel Mining
212322 — Industrial Sand Mining
212323 — Kaolin Clay and Ceramic and Refractory Minerals Mining
212390 — Other Nonmetallic Mineral Mining and Quarrying
213111 — Drilling Oil and Gas Wells
213112 — Support Activities for Oil and Gas Operations
213113 — Support Activities for Coal Mining
213114 — Support Activities for Metal Mining
213115 — Support Activities for Nonmetallic Minerals (except Fuels) Mining
Alcohol, Tobacco & Cannabis
312120 — Breweries
312130 — Wineries
312140 — Distilleries
424810 — Beer and Ale Merchant Wholesalers
424820 — Wine and Distilled Alcoholic Beverage Merchant Wholesalers
424940 — Tobacco/Electronic Cigarette Wholesalers
445320 — Beer, Wine and Liquor Retailers
459991 — Tobacco, Electronic Cigarette and Other Smoking Supplies Retailers
722410 — Drinking Places (Alcoholic Beverages)
Oil, Gas & Chemicals
324110 — Petroleum Refineries
324121 — Asphalt Paving Mixture and Block Manufacturing
324122 — Asphalt Shingle and Coating Materials Manufacturing
324191 — Petroleum Lubricating Oil and Grease Manufacturing
324199 — All Other Petroleum and Coal Products Manufacturing
325910 — Printing Ink Manufacturing
325920 — Explosives Manufacturing
325991 — Custom Compounding of Purchased Resins
325992 — Photographic Film, Paper, Plate, Chemical and Copy Toner Manufacturing
325998 — All Other Miscellaneous Chemical Product and Preparation Manufacturing
424710 — Petroleum Bulk Stations and Terminals
424720 — Petroleum and Petroleum Products Merchant Wholesalers (except Bulk Stations and Terminals)
457210 — Fuel Dealers
Pharmaceuticals & Healthcare Manufacturing
325411 — Medicinal and Botanical Manufacturing
325412 — Pharmaceutical Preparation Manufacturing
325413 — In-Vitro Diagnostic Substance Manufacturing
325414 — Biological Product (except Diagnostic) Manufacturing
339112 — Surgical and Medical Instrument Manufacturing
339113 — Surgical Appliance and Supplies Manufacturing
339114 — Dental Equipment and Supplies Manufacturing
339115 — Ophthalmic Goods Manufacturing
339116 — Dental Laboratories
Retail & Wholesale Trade
423110 — Automobile and Other Motor Vehicle Merchant Wholesalers
423120 — Motor Vehicle Supplies and New Parts Merchant Wholesalers
423130 — Tire and Tube Merchant Wholesalers
423140 — Motor Vehicle Parts (Used) Merchant Wholesalers
423450 — Medical, Dental and Hospital Equipment and Supplies Merchant Wholesalers
423460 — Ophthalmic Goods Merchant Wholesalers
423940 — Jewelry, Watch, Precious Stone and Precious Metal Merchant Wholesalers
424210 — Drugs and Druggists’ Sundries Merchant Wholesalers
424610 — Plastics Materials and Basic Forms and Shapes Merchant Wholesalers
424690 — Other Chemical and Allied Products Merchant Wholesalers
441110 — New Car Dealers
441120 — Used Car Dealers
441330 — Auto Parts Retailers
441340 — Tire Dealers
456110 — Pharmacies and Drug Retailers
456191 — Food (Health) Supplement Retailers
458310 — Jewelry Retailers
459920 — Art Dealers
339910 — Jewelry and Silverware Manufacturing
Transportation & Logistics
481111 — Scheduled Passenger Air Transportation
481112 — Scheduled Freight Air Transportation
483112 — Deep Sea Passenger Transportation
485991 — Special Needs Transportation
486110 — Pipeline Transportation of Crude Oil
486210 — Pipeline Transportation of Natural Gas
486910 — Pipeline Transportation of Refined Petroleum Products
486990 — All Other Pipeline Transportation
487110 — Scenic and Sightseeing Transportation, Land
487210 — Scenic and Sightseeing Transportation, Water
487990 — Scenic and Sightseeing Transportation, Other
Technology, Media & Telecommunications
512191 — Teleproduction and Other Postproduction Services
512199 — Other Motion Picture and Video Industries
517122 — Agents for Wireless Telecommunications Services
518210 — Computing Infrastructure Providers, Data Processing, Web Hosting and Related Services
Professional, Scientific & Technical Services
541120 — Offices of Notaries
541191 — Title Abstract and Settlement Offices
541199 — All Other Legal Services
541219 — Other Accounting Services
541720 — Research and Development in the Social Sciences and Humanities
Administrative & Support (Travel & Tourism)
561510 — Travel Agencies
561520 — Tour Operators
561591 — Convention and Visitors Bureaus
561599 — All Other Travel Arrangement and Reservation Services
Financial Institutions & Services
521110 — Monetary Authorities - Central Bank
522110 — Commercial Banking
522130 — Credit Unions
522180 — Savings Institutions and Other Depository Credit Intermediation
522210 — Credit Card Issuing
522220 — Sales Financing
522291 — Consumer Lending
522292 — Real Estate Credit
522299 — International Secondary Market and All Other Nondepository Credit Intermediation
522310 — Mortgage and Nonmortgage Loan Brokers
522320 — Financial Transactions Processing, Reserve and Clearinghouse Activities
522390 — Other Activities Related to Credit Intermediation
523150 — Investment Banking and Securities Intermediation
523160 — Commodity Contracts Intermediation
523210 — Securities and Commodity Exchanges
523910 — Miscellaneous Intermediation
523940 — Portfolio Management and Investment Advice
523991 — Trust, Fiduciary and Custody Activities
523999 — Miscellaneous Financial Investment Activities
541214 — Payroll Services
524113 — Direct Life Insurance Carriers
524114 — Direct Health and Medical Insurance Carriers
524126 — Direct Property and Casualty Insurance Carriers
524127 — Direct Title Insurance Carriers
524128 — Other Direct Insurance (except Life, Health and Medical) Carriers
524130 — Reinsurance Carriers
524210 — Insurance Agencies and Brokerages
524291 — Claims Adjusting
524292 — Pharmacy Benefit Management and Other Third Party Administration
524298 — All Other Insurance Related Activities
525110 — Pension Funds
525120 — Health and Welfare Funds
525190 — Other Insurance Funds
525910 — Open-End Investment Funds
525920 — Trusts, Estates and Agency Accounts
525990 — Other Financial Vehicles
561450 — Credit Bureaus
Healthcare & Social Services
621111 — Offices of Physicians (except Mental Health Specialists)
621112 — Offices of Physicians, Mental Health Specialists
621210 — Offices of Dentists
621310 — Offices of Chiropractors
621320 — Offices of Optometrists
621330 — Offices of Mental Health Practitioners (except Physicians)
621340 — Offices of Physical, Occupational and Speech Therapists and Audiologists
621391 — Offices of Podiatrists
621399 — Offices of All Other Miscellaneous Health Practitioners
621511 — Medical Laboratories
621512 — Diagnostic Imaging Centers
621610 — Home Health Care Services
622110 — General Medical and Surgical Hospitals
622210 — Psychiatric and Substance Abuse Hospitals
622310 — Specialty (except Psychiatric and Substance Abuse) Hospitals
623110 — Nursing Care Facilities (Skilled Nursing Facilities)
623210 — Residential Intellectual and Developmental Disability Facilities
623220 — Residential Mental Health and Substance Abuse Facilities
623311 — Continuing Care Retirement Communities
623312 — Assisted Living Facilities for the Elderly
623990 — Other Residential Care Facilities
Gambling & Gaming
713210 — Casinos (except Casino Hotels)
713290 — Other Gambling Industries
721120 — Casino Hotels
Nonprofits, Advocacy & Religion
813110 — Religious Organizations
813211 — Grantmaking Foundations
813212 — Voluntary Health Organizations
813219 — Other Grantmaking and Giving Services
813311 — Human Rights Organizations
813312 — Environment/Wildlife Organizations
813319 — Other Social Advocacy Organizations
813940 — Political Organizations
Government & Public Services
921110 — Executive Offices
921120 — Legislative Bodies
921130 — Public Finance Activities
921140 — Executive and Legislative Offices Combined
921150 — American Indian and Alaska Native Tribal Governments
921190 — Other General Government Support
922110 — Courts
922120 — Police Protection
922130 — Legal Counsel and Prosecution
922140 — Correctional Institutions
922150 — Parole Offices and Probation Offices
922160 — Fire Protection
922190 — Other Justice, Public Order and Safety Activities
923110 — Administration of Education Programs
923120 — Administration of Public Health Programs
923130 — Administration of Human Resource Programs
923140 — Administration of Veterans’ Affairs
924110 — Administration of Air and Water Resource Programs
924120 — Administration of Conservation Programs
925110 — Administration of Housing Programs
925120 — Administration of Urban Planning
926110 — Administration of General Economic Programs
926120 — Regulation and Administration of Transportation Programs
926130 — Regulation and Administration of Communications, Electric, Gas and Other Utilities
926140 — Regulation of Agricultural Marketing and Commodities
926150 — Regulation, Licensing and Inspection of Miscellaneous Commercial Sectors
927110 — Space Research and Technology
928110 — National Security
928120 — International Affairs
This list is updated periodically in accordance with Adyen’s compliance guidelines.
Which countries are restricted?
Businesses may be ineligible to use card payment features if any beneficial owner is a citizen or resident of a country restricted by Adyen’s compliance policy. This typically includes countries under international sanctions or embargoes.
Can I still use Relay if I'm affected?
Yes! Even if card payments are restricted, you can still send quick requests through:
ACH transfers (U.S. only)
Domestic and international wire transfers
Pay by Bank (Open Banking)
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