The Relay mobile app lets you deposit checks, monitor account activity, and manage cards from your phone. Download it from the App Store or Google Play.
What you need before you start
A phone or tablet running iOS 15 or later, or Android 8.0 or later
A Relay Account, or the ability to open one from the app
Your Relay login email and password (if you already have an account)
The phone number on file with Relay for two-factor authentication (2FA)
How do I download the Relay mobile app?
Download the Relay mobile app from the App Store on iPhone or iPad, or from Google Play on Android.
Open the App Store (iPhone or iPad) or Google Play (Android) on your device.
Search for "Relay Business Banking."
Tap Get on iOS or Install on Android to download.
Open the app once the install finishes.
Direct links:
How do I log in to the Relay mobile app for the first time?
Log in with the same email and password you use on the Relay web app, then complete two-factor authentication.
Open the Relay app and tap Log In.
Enter your Relay email and password.
Enter the 2FA code sent to your phone.
Turn on Face ID or fingerprint login when prompted, so you don't have to enter your password every time.
If you don't have an account yet, tap Sign Up from the app's home screen to start opening a Relay Account.
What can I do in the Relay mobile app?
The Relay mobile app supports most day-to-day money-movement and card-management actions on the go.
Deposit a US check by taking a photo of the front and back
View balances and transaction activity across your checking and savings accounts
Freeze or unfreeze your Relay Visa® Debit Card and Relay Visa® Credit Card
Approve pending payments and transfers your team has queued up
Move money between your Relay checking and savings accounts
Switch between businesses if you manage more than one Relay Account on the same login
Get push notifications for card activity, incoming deposits, and payment approvals
Some actions, including creating new payees, editing team-member permissions, and running detailed reports, are still available only on the Relay web app.
What if the app won't open, crashes, or won't let me log in?
Most mobile app issues fall into one of four buckets: install, login, 2FA, or biometrics. Match your symptom to the fix below.
The app won't open or crashes on launch. Force-close the app and reopen it. If the issue continues, delete the app and reinstall it from the App Store or Google Play.
Login fails after entering the correct password. Confirm your device's time zone is set to automatic. A wrong clock can break the 2FA code exchange.
I don't receive the 2FA code. Check your carrier signal, then confirm the phone number on file inside your Relay Account. If codes still don't arrive, see What should I do if I'm not receiving my 2FA OTP codes?.
Biometric login stopped working. Sign out, sign back in with your email and password, and re-enable Face ID or fingerprint login from inside the app.
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