Connect Relay to Xero to sync settled transactions into your Xero bank feed every three hours, so bills paid in Relay reconcile in your books automatically.
What you need before you start
Administrator or Manager role on your Relay account
Your Xero login credentials for the business you want to connect
A desktop browser (integrations aren't available in the Relay mobile app)
The Relay accounts you want to sync (any checking or savings account is eligible; card accounts sync through a separate flow)
Start the connection from Relay, not from Xero. Initiating from Xero's side won't create the Bank Feed correctly.
How do I connect Relay to Xero?
Follow these five steps to link the two accounts and start syncing:
Sign in to Relay on a desktop browser and go to Settings → Integrations.
Find the Xero tile and click Connect.
Sign in to Xero when the login window opens, select the correct Xero organization, then click Allow access.
Choose the Relay accounts you want to sync. Relay pre-selects every eligible account, and you can adjust the selection later under Bank Feeds.
Confirm the connection. When you return to Relay, a "Connected" icon appears on the Xero tile.
Once connected, Relay syncs settled transactions automatically every three hours, starting around 2:00 a.m. ET.
What does the Xero Bank Feed sync?
The Bank Feed syncs settled transactions only. Pending transactions do not appear in Xero until they settle. Bills you pay in Relay are marked as paid in Xero once the corresponding transaction settles and syncs through the feed.
Which Relay accounts can I connect to Xero?
Every Relay checking and savings account is eligible for a Xero Bank Feed. Relay Visa® Credit Card accounts and Relay Visa® Debit Card transactions sync through separate integration flows; see the related articles below for the credit card path.
How often does the feed sync?
Automatically every three hours, starting around 2:00 a.m. ET. You can also trigger a manual sync from Relay when you need transactions to appear in Xero sooner.
Common issues
The Xero login window doesn't open. Check your browser's popup blocker, allow popups from Relay, and try step 2 again.
You chose the wrong Xero organization. Disconnect the integration in Relay, then reconnect and select the correct organization at step 3.
Transactions aren't showing up in Xero. Confirm the transactions are settled (not pending) and that the account is included in your Bank Feed selection.
Bills aren't marking as paid in Xero. Verify the matching Relay transaction has settled and synced; only settled transactions trigger the bill status update.
The "Connected" icon isn't appearing. Refresh the Integrations page in Relay. If the icon still doesn't appear, disconnect the integration and reconnect from step 1.
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