You can view your full Relay Visa® Credit Card number, CVV, and expiry date from the Relay web app or the Relay mobile app in about 30 seconds.
What you need before you start:
An active Relay account with a Relay Visa® Credit Card issued to you
Administrator, Manager, or Cardholder permissions on the specific card you want to view
A physical card that has already been activated, or a virtual card (virtual cards are viewable as soon as they're created)
How do I view my Relay Visa® Credit Card details on the web?
Sign in to your Relay account on desktop, open the card, and reveal the details with the eye icon.
Sign in to your Relay account at app.relayfi.com.
Navigate to the Cards tab.
Select the card you want to view details for.
Click the eye icon next to Show details.
Your full card number, CVV, and expiry date will appear.
Click the eye icon again to return the details to private mode.
How do I view my Relay Visa® Credit Card details in the mobile app?
Sign in to the Relay mobile app, open the card, and reveal the details with the eye icon.
Sign in to the Relay app on your mobile device.
Navigate to the Cards tab.
Select the card you want to view details for.
Tap the eye icon next to Show details.
Your full card number, CVV, and expiry date will appear.
Tap the eye icon again to return the details to private mode.
Who can view Relay Visa® Credit Card details?
Team members and advisors with Administrator permissions can view details for every card on the account. Team members with Manager or Cardholder permissions can view details only for the cards they've been assigned to.
Can I view details for a physical card before I activate it?
No. You need to activate a physical card before its full number, CVV, and expiry date become visible in the Relay app.
Can I view details for a frozen or terminated card?
You can view details for a frozen card using the same steps above. Terminated cards are removed from the reveal flow; contact our Customer Experience team if you need to confirm the details for a terminated card.
Common issues
The eye icon doesn't appear on the card. Your permission level on that card doesn't grant reveal access. Ask an account Administrator to check the card's assigned team members.
The card details stay blurred after you tap Show details. You're viewing a physical card that hasn't been activated yet. Activate the card, then reload the Cards tab.
A specific card is missing from the Cards tab. The card may have been terminated. Terminated cards no longer appear in the reveal flow; contact Customer Experience for the last-known details on record.
The details look outdated or belong to a replaced card. Sign out and sign back in on the web, or force-close and reopen the mobile app, to refresh the card data.
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Talk to our Customer Experience team
If this article did not fully answer your question, our Customer Experience team is here to help.