Logging out of Relay takes two clicks on the web or two taps on the mobile app, and keeps your account secure whenever you step away from your device.
What you need before you start
An active Relay session on the device you want to sign out of
Access to the Relay web dashboard (
app.relayfi.com) or the Relay mobile app for iOS or Android
How do I log out on the web?
Log out from the Relay web dashboard by opening your account menu and selecting Logout.
Sign in to Relay on your desktop browser.
Click the three vertical dots at the bottom left of your screen, next to your business name.
Click Logout.
Your session ends immediately and you are returned to the login screen.
How do I log out on the mobile app?
Log out from the Relay mobile app by opening the Settings tab and tapping Sign Out.
Open the Relay mobile app on your iOS or Android device.
Tap the Settings tab at the bottom of the screen.
Tap Sign Out.
The app returns to the login screen and your session ends on that device.
When should I log out of my Relay account?
Log out any time you finish a session on a device you do not personally control, or on any device you share with someone who is not a Relay team member on your account.
Situations where logging out is the right move:
You finished working on a shared or public computer
You are about to hand your phone or laptop to someone else
You noticed a session you do not recognize in your session activity view
You are traveling and want to reduce the risk if your device is lost or stolen
For everyday use on your own device, biometric authentication (Face ID or fingerprint) plus SMS or app-based two-factor authentication protects your account between sessions.
What if I'm logged in on multiple devices?
Logging out on one device does not sign you out of any other device where your Relay account is active. Each device holds its own session.
To review every active session and end the ones you do not recognize, open your session activity view from the web dashboard. If you see a session that is not yours, sign out of that session and change your password immediately.
Common issues
You do not see the three-dot menu on the web. Refresh the page or resize the window; on smaller screens the menu can collapse behind a scroll area.
The Sign Out button on mobile does nothing. Force-close the Relay app and reopen it, then try again. If it still fails, update the app to the latest version from the App Store or Google Play.
You were signed out unexpectedly. Relay ends inactive sessions automatically to protect your account. Sign back in with your email, password, and two-factor code to continue.
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